Refund policy

At Stone & Crawford Coffee Co., every bag is roasted and packaged with care. Because coffee is a perishable food product, we’re unable to accept returns or exchanges on opened bags.

However, if you receive the wrong product or a bag that is damaged or defective, we’ll gladly make it right. To be eligible for an exchange or replacement, the bag must be unopened and reported to us within 7 days of delivery.

Please email us at support@stoneandcrawford.com with your order number and a brief description (or photo) of the issue, and our team will assist you right away.

Thank you for understanding — and for supporting small-batch, handcrafted coffee made with love and intention.